A simple example
For an illustrative accepted A$4,000 claim with a single A$750 excess deducted from the settlement, the payment would be A$3,250. Other policy conditions or excesses could change the actual result.
What to keep in your records
Record the basic excess and where any additional excesses are described. Keep the policy schedule and wording with the insurance record, rather than relying on a remembered amount.
A common mix-up
An excess is not a recurring premium. A policy may require you to pay it or deduct it from the settlement, depending on its terms. Read ASIC Moneysmart’s explanation.
